G. l. o. b. a. l. p. r. i. v. a. c. y

Last updated: November 2025

Welcome to Aussie Explorer JB Pty Ltd (“Aussie Explorer”, “we”, “our”, “us”). We value your privacy and are committed to protecting your personal information in accordance with applicable privacy and data protection laws.

This Global Privacy Policy explains how we collect, use, store, and share your personal information when you use our Aussie Explorer app, our website at www.aussieexplorer.au, or interact with us in any other way (collectively, the “Services”).

If you have any questions, please contact us at: contactaussieexplorer@gmail.com.

1. Introduction

Welcome to Aussie Explorer JB Pty Ltd (“Aussie Explorer”, “we”, “our”, “us”). We value your privacy and are committed to protecting your personal information in accordance with applicable privacy and data protection laws.

This Global Privacy Policy explains how we collect, use, store, and share your personal information when you use our Aussie Explorer app, our website at www.aussieexplorer.au, or interact with us in any other way (collectively, the “Services”).

2. What This Policy Covers

This Privacy Policy applies to:

• Users of the Aussie Explorer App (including account holders).
• Visitors to our website www.aussieexplorer.au.
• Communications with Aussie Explorer through social media, email, or customer support.

This Policy does not apply to:

• Our employees, contractors, or job applicants.
• Third-party websites, services, or apps linked from Aussie Explorer (please review their own privacy policies).

3. Who We Are

Aussie Explorer JB Pty Ltd is an Australian company headquartered in Perth, Western Australia, providing a mobile app and services that help travelers, backpackers, and locals explore Australia.

We act as the data controller for the personal data collected through our app and website.

4. What Personal Data We Collect

We collect information you provide directly to us, automatically when you use the app or website, and from third-party tools (like app stores or analytics).

Information you provide:

• Account details: Email, username, and password.
• Profile data: Photos, travel preferences, reviews, comments, and other content you choose to share.
• Support requests: Any information you provide when contacting us for help.

Automatically collected information:

• Device data: Type, model, operating system, and device identifier.
• Usage data: Features used, pages viewed, session length, and app interactions.
• Location data: GPS and approximate device location, when you allow access.
• Log data: IP address, browser type, time zone, and language.

Information from third parties:

• App stores: Basic purchase and subscription data (Apple App Store and Google Play).
• Advertising services: Anonymous analytics and ad performance metrics (Google Ads, Meta Ads).

We do not collect or store payment card details. All transactions are processed securely via the App Store or Google Play.

5. How We Use Your Data

We use your personal information for purposes including:

To provide and operate our services

• Creating and managing your account.
• Displaying content, locations, and features (e.g. maps, jobs, and destinations).
• Sending service-related notifications.

To improve and personalize the app

• Analyzing how users interact with Aussie Explorer.
• Customizing features, layout, and recommendations.

To ensure safety and compliance

• Preventing misuse, fraud, or illegal activity.
• Enforcing our Terms and Conditions and Community Guidelines.

For marketing and communication

• Sending relevant updates, tips, and offers (only if you’ve opted in).
• Running advertising campaigns on platforms like Google or Facebook.

To comply with the law

• Meeting our legal obligations under the Privacy Act 1988 (Cth) and other applicable laws.

We will only use your data for the purposes described above or for other purposes consistent with this Privacy Policy.

6. Legal Basis for Processing (Global)

We process your personal data based on:

• Your consent (e.g. for analytics, location tracking, or marketing).
• Contract necessity (to provide the app features you use).
• Legitimate interest (to improve the app and protect against abuse).
• Legal compliance (to meet our obligations under applicable laws).

You can withdraw consent at any time via your device settings or by contacting us.

7. Location Data

The Aussie Explorer App uses location features to show you relevant maps, routes, and nearby points of interest. You can enable or disable location permissions at any time in your device settings.

If disabled, some features (like map recommendations or job results by area) may not function properly.

8. Cookies and Tracking Technologies

When you visit our website or interact with certain app features, we may use cookies or similar technologies. These help us understand usage patterns and improve your experience.

Types of cookies we use:

• Essential cookies: Required for basic site and app operation.
• Analytics cookies: Anonymous tracking for performance metrics.
• Advertising cookies: Used by third-party platforms (e.g., Google or Facebook) to deliver relevant ads.

You can control or delete cookies through your browser settings or use built-in “Do Not Track” tools. We do not use cookies to collect sensitive personal data.

9. How We Share Your Information

We do not sell or rent your personal information.

We may share limited data with:

• Service providers who assist with hosting, analytics, and security (based in Australia).
• App stores (Apple & Google) to process your payments and subscriptions.
• Advertising partners like Google Ads or Meta Ads, but only for aggregated, anonymized data.
• Law enforcement or regulators if legally required.

All partners are contractually obligated to protect your information and comply with privacy standards.

10. Data Storage and Security

Your data is stored securely on servers located in Amsterdam, Netherlands. We implement technical and organizational measures including:

• Encryption during transmission (HTTPS).
• Limited employee access.
• Secure password hashing.
• Regular data backups.

If data is ever transferred internationally (e.g. for analytics), we ensure adequate legal safeguards are in place.

11. How Long We Keep Your Data

We keep your personal data only as long as necessary for the purposes it was collected — for example:

• While your account remains active.
• For up to 24 months after account closure (for compliance or dispute resolution).
• Certain anonymized analytics may be retained longer for statistical purposes.

Once retention is no longer required, your data will be deleted or anonymized.

12. Your Rights

Depending on your country, you may have the right to:

• Access your personal data.
• Correct inaccurate information.
• Request deletion of your account (“right to be forgotten”).
• Withdraw consent for marketing or analytics.
• Object to processing or request data portability.

You can exercise these rights by emailing contactaussieexplorer@gmail.com. We may ask for identity verification to protect your account.

13. Account Deletion

You can permanently delete your Aussie Explorer account at any time through the app or by contacting us directly. Once deleted, your account data cannot be recovered.

We may retain limited anonymized records for security, analytics, and legal purposes.

14. Children’s Privacy

Our app and website are not intended for users under 16 years old. We do not knowingly collect personal information from children. If you believe a minor has provided data, please contact us so we can remove it.

15. Global Users and International Rights

Aussie Explorer welcomes users from around the world. We comply with international privacy standards, including:

• Australia: Privacy Act 1988 (Cth), Australian Privacy Principles (APPs).
• European Union / EEA: General Data Protection Regulation (GDPR).
• United Kingdom: UK GDPR and Data Protection Act 2018.
• United States: CCPA, CPA, VCDPA, and other applicable state privacy laws.
• Canada: PIPEDA.
• New Zealand: Privacy Act 2020.
• Japan and other visiting countries: We process data in line with local principles of transparency and consent.

Users in these regions may have additional local rights (access, correction, portability, restriction, deletion, or objection).

16. Advertising and Analytics

Aussie Explorer may use analytics and advertising services provided by Google and Meta to:

• Measure engagement and performance.
• Deliver relevant promotions to users who consent to marketing.

All analytics are anonymized and comply with local privacy laws. You can opt out of personalized ads in your device settings or via Google Ads / Facebook preferences.

17. Third-Party Links

Our app or website may contain links to third-party websites (for example, booking partners, job sites, or government visa pages). We are not responsible for the privacy practices or content of those websites.

18. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent version. If major changes are made, we will notify users via the app or website. Your continued use of our services after updates means you accept the revised policy.

19. Contact Us

If you have questions, requests, or concerns about this Privacy Policy, please contact:

Aussie Explorer JB Pty Ltd
Email: contactaussieexplorer@gmail.com
Website: www.aussieexplorer.au